Auditor User Guide
Copyright, Confirmation.com 2017
Auditor User Guide
Step 1: Adding a newclient
Once you've logged in, select ‘Add New
Client’ from the Quick Links section.
Company Name – This is the legal entity / registered company
name of your client.
Signer Information – This signer information must match the
financial institution’s information on file of your client.
Signer Email – This must be the email of the authorized
signer. Authorisation cannot be delegated to another party.
Client Registration – We suggest that you only provide
access to the client if it’s requested.
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Auditor User Guide
Once you’ve created your client’s profile, select ‘add’ from the ‘Accounts’section.
Step 2: Add accounts – choosing the requesttype
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Auditor User Guide
Step 2: Add accounts – choosing the requesttype
To send bank confirmations, select
the ‘Financial’ confirmation type.
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Auditor User Guide
Step 2: Add accounts – choosing the requesttype
Then, search for your responding
financial institution. Once found,
select the name.
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Auditor User Guide
Step 2: Add accounts – choosing the requesttype
Once you’ve selected a financial
responder, make sure you read
the ‘Responder Instructions’
issued by the financial institution
and take noteof the ‘Accepted
Forms.’ Responders accept
different form types.
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This is where the bank
can insert special
instructions.
Auditor User Guide
Step 2: Add accounts – choosing the requesttype
Individual forms
• An individual form confirms the details of a single account.
• Common individual forms include:
Asset Escrow Account
Liability Line of Credit
Bond Issue Money Market Fund
Contingent Liability HUD Mortgage
Derivatives Securities
Example Asset Form
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Select your confirmation form type from the
drop down list:
Asset
Consolidated
Liability
TIP: Providing a spreadsheet of
all your audited entity’s accounts
will assist the bank’s search.
Auditor User Guide
Step 2: Add accounts – choosing the requesttype
Consolidated forms
• A consolidated form is a full entity search of bank records.
• Provide a single account number or reference for an entity
and the financial institution will use this to locate the client in
their system.
• They will run a full statement of all balances and
arrangements and provide this as a response.
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Auditor User Guide
Step 3: Requesting client authorization
Once you’ve added all your
accounts, you must request client
authorisation from your client. Do
this by clicking the ‘request’button.
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Auditor User Guide
Step 3: Requesting client authorisation
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Your client will receive an email from
Confirmation.com requesting their authorisation
for the financial institution to disclose
information through Confirmation.com.
Your client will select the ‘sign authorisation’
button to digitally sign the authorisation.
The process takes less than 30 seconds to
complete.
Auditor User Guide
Once you’ve received your client
authorisation, you can initiate your
confirmations.
Step 4: Initiating your confirmations
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Auditor User Guide
Step 4: Initiating your confirmations
Select your ‘As of Date’ – this
is the balance sheet date of
your audit.
You can also future date your
confirmations up to 90 days
out. Confirmation.com will
hold them in a queue until the
date indicated.
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Auditor User Guide
Step 4: Initiating your confirmations
Select which accounts/forms
you wish to confirm.
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Auditor User Guide
Step 4: Initiating your confirmations
Once you're ready to send your confirmations, your total fee is calculated. You will be asked to
pay at this point via credit card (unless your office has a central credit card on account).
For more information on billing options, please contact CustomerSupport.
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Auditor User Guide
Step 5: Download your confirmations
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When the financial institution
completes your confirmations
you’ll receive a notification via
email.
Log in, navigate to your client and
click ‘download confirmations’ to
download completed confirmations
for your work papers.
Auditor User Guide
Need more information?
Recalling confirmations
Did you make a mistake? If you sent
confirmations to financial institutions with
an error, you can ‘recall’ them provided the
financial institutions have not started work
on their response.
Re-confirmations
Was the response not what you were expecting,
or missing information? You can send a re-
confirmation to the financial institution with a
message attached explaining what information is
incorrect or missing. The financial institution will
prioritize responding tore-confirmations.
Watch how to recall a confirmation
Watch how to re-confirm
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Thank you for using
Confirmation.com
Copyright, Confirmation.com 2017
